Account

Delete your Plumo account

How to delete your account for the Plumo app by Dacway, and what happens to your data.

Last updated 21 October 2026

Deleting your account doesn't cancel an active plan automatically — cancel first. In the Plumo app, cancel your plan, then delete your account.

1. Delete in the Plumo app

  1. Open the Plumo app and sign in.
  2. Tap You.
  3. Tap Delete account.
  4. Confirm. Your account is closed and deletion starts.

2. Delete by email

Can't use the app? Send an email to privacy@getplumo.in from the email address registered with your account, with the subject "Delete my account". We may ask you to confirm who you are before deleting.

3. What we delete within 30 days

  • Your login and profile
  • Your Google connections (such as your linked Google Business Profile)
  • Enquiries received through your website
  • Photos and files you uploaded or sent us

4. What we must keep

We keep your bills and payment records for 8 years, because tax law requires it. We keep only what the law needs, and nothing else.

5. Your plan and website

Deleting your account doesn't cancel an active plan automatically — cancel first. Your domain stays registered in your name. For details see our refund and cancellation policy and privacy policy.

This page is a plain-language summary prepared for Plumo; have it reviewed by your lawyer/CA before publishing.

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